A Counter-intuitive Lesson From Two Top Negotiating Experts

Last week, the Schranner Negotiation Institute held their renowned N-Conference in New York City for the first time, assembling an incredibly impressive lineup of experts to speak on the topic of “Decision Making Under Pressure”. In addition to the tremendous amount of insight provided for making better decisions when negotiating in high pressure situations, one …

Before The Duel – What We Can Learn About Conflict Resolution From The Negotiation Between Hamilton and Burr

Before there was the duel, there was the negotiation. And it is hard to find a better example of what not to do when trying to save face and resolve conflict than can be seen in the letters between Alexander Hamilton and Aaron Burr.

Ghosted

Being ghosted is one of the common phenomenons that salespeople experience day in and day out. After so much perceived “rejection”, it can be easy for anyone to fall into the trap of believing their prospect is no longer interested. According to face theory, the most common way that we deal with face threats to …