Dwight and Nellie’s Dangerous Game – What To Avoid During A Conflict

Will he actually cut off her hand? While this outcome might seem far-fetched, fans of The Office familiar with the character of Dwight have been conditioned enough by his antics to actually wonder. And while he might seem crazy enough to do it, it’s the chain of events created through Dwight and Nellie’s confrontation that …

3 things we can learn from the 2 trillion dollar stimulus negotiation

Late last week, the U.S. government successfully negotiated a historic stimulus plan while under great pressure to help mitigate the economic hardship due to the coronavirus pandemic. A noteworthy outcome for many reasons, it was especially so when considering the dynamic and fast-moving conditions in which two highly adversarial parties had to come together and …

Tony Romo – Master Negotiator?

While former NFL quarterback Tony Romo was never able to secure his legacy with a Super Bowl trophy, he did just end up the highest paid sports analyst of all time, signing a historic long-term contract with CBS worth 17+ million dollars per year over the course of 10 years. How did this come to …

Heather Monahan on Sales, Negotiation, and Leadership

What’s one quick tip or piece of advice you would recommend for someone looking to improve at sales?  Don’t take a no from someone who cannot give you a yes. What’s one quick tip or piece of advice you would recommend for someone looking to improve at negotiation? The person with the least amount of …

Five years ago today I became a Sales Manager. Here are 3 things I’ve learned…

Love your people. Always avoid taking yourself too seriously and never rely on your title for influence. Be yourself, let your guard down, and focus first on connecting with your people, even if it means being silly or putting work aside for a brief moment. It’s a simple truth that people don’t care how much …

John F. Kennedy – Negotiating Towards Peace

“Let us never negotiate out of fear. But let us never fear to negotiate.” When John F. Kennedy took the podium in to deliver his inaugural address in January 1961, he did so in the context of a country on the precipice of its largest direct conflict with the Soviet Union since the beginning of …

Shane Ray Martin on Sales, Negotiation, and Leadership

What’s one quick tip or piece of advice you would recommend for someone looking to improve at sales? Teach, Don’t Sell. When we SELL, we break rapport. When we TEACH, we build rapport. With more rapport, there often is less resistance. (From: The Ultimate Sales Machine, by Chet Holmes) What’s one quick tip or piece …

Meghan Markle – Master Negotiator?

Last month, Meghan Markle, along with her husband Prince Harry, served the British royal family with the kind of surprise notice that lawyer Rachel Zane, her past character on the show Suits, would have served her opponents in the cold-blooded world of fictional New York City law firms. This stunning fait accompli prompted the need …

Bob Iger’s Two Minute Master Class on Negotiation

Recently, Disney CEO Bob Iger was interviewed on the Tim Ferris podcast, going further in depth on the lessons and wisdom shared in his best-selling 2019 business memoir “The Ride of a Lifetime”. While the interview touched on a number of interesting topics (So great to learn that Mr. Iger is a fellow Pizza connoisseur!), …

Saving Face on the Negotiate Anything Podcast!

I’m excited to kickoff the New Year by sharing my recent conversation with Kwame Christian on the Negotiate Anything Podcast. I am a huge fan of Kwame’s work and could not be more honored to have been invited on his show to talk about the concept of saving face. I highly recommend subscribing to his …