It’s A Wonderful Life In Sales

When I was growing up, the Christmas holiday season meant watching the classic movie “It’s A Wonderful Life” every year as a family. For those who have not seen it, the famous third act and emotional climax involves the character George Bailey determining his life is no longer worth living due to a progression of …

How to Close More Deals, According to 3 Recent Books On Enterprise Selling

After starting a new B2B enterprise sales role I was pleased to discover three great new books on the topic. “Selling Above and Below the Line” by Skip Miller, “Selling Is Hard. Buying Is Harder.” by Garin Hess, and “Mega Deal Secrets” by Jamal Reimer each take a different approach to navigating a modern enterprise …

What It Means To Sell On Emotion

“People buy on emotion and justify with logic.” This is a familiar phrase many sales professionals agree with. However, much less agreed upon is what this statement means, and just how to use this information to be more successful. What gets in our way? First, the mere notion that emotions are the primary drivers of …

The Powerful Sales Lesson in Katy Milkman’s new book “How To Change”

I am full believer that salespeople, more than anything, help facilitate change. For this reason, I was greatly interested in Katy Milkman’s new book, “How To Change, The Science of Getting From Where You Are To Where You Want To Be”. Happily, I was not disappointed. It did not take long to find an incredibly …

4 Powerful Traits of Truly Charismatic Leaders

In his recent work “Charisma, The Microsociology of Power and Influence”, sociologist Randal Collins provides a fascinating analysis of what makes someone truly charismatic.

Ways You Can Accelerate Your Negotiations — You Probably Haven’t Tried

If you negotiate right, you can be the most powerful person in a discussion. But traditional schooling does an awful job showing you it’s possible. 

New episode on the Negotiate Anything Podcast: “How To Win More Through Emotional Intelligence”

I’m excited to share this new interview with Kwame Christian on Negotiate Anything, the top Negotiation and Conflict Resolution Podcast in the world, also ranked #6 among all management-related shows on Apple Podcasts.

How To Create a Strong Negotiation Culture Within Your Sales Team

It’s easy for management to blame salespeople when negotiations conclude with value left on the table.  But what they often fail to realize is that selling and negotiating are fundamentally different skill sets requiring fundamentally different behaviors.

Want better E.I.? Start by understanding emotions

Much has been written about the power of emotional intelligence, including popular works by various experts such as Daniel Goleman, Chris Voss, Travis Bradberry, and others. Further, according to a 2013 study on the topic of emotional intelligence and sales, strong emotional intelligence is a trademark characteristic of high performers, especially those who can combine …