4 Powerful Traits of Truly Charismatic Leaders

In his recent work “Charisma, The Microsociology of Power and Influence”, sociologist Randal Collins provides a fascinating analysis of what makes someone truly charismatic.

Ways You Can Accelerate Your Negotiations — You Probably Haven’t Tried

If you negotiate right, you can be the most powerful person in a discussion. But traditional schooling does an awful job showing you it’s possible. 

New episode on the Negotiate Anything Podcast: “How To Win More Through Emotional Intelligence”

I’m excited to share this new interview with Kwame Christian on Negotiate Anything, the top Negotiation and Conflict Resolution Podcast in the world, also ranked #6 among all management-related shows on Apple Podcasts.

How To Create a Strong Negotiation Culture Within Your Sales Team

It’s easy for management to blame salespeople when negotiations conclude with value left on the table.  But what they often fail to realize is that selling and negotiating are fundamentally different skill sets requiring fundamentally different behaviors.

Want better E.I.? Start by understanding emotions

Much has been written about the power of emotional intelligence, including popular works by various experts such as Daniel Goleman, Chris Voss, Travis Bradberry, and others. Further, according to a 2013 study on the topic of emotional intelligence and sales, strong emotional intelligence is a trademark characteristic of high performers, especially those who can combine …

Adam Grant and the art of persuasive listening

In his recent book “Think Again ” Adam Grant examines powerful ways to influence with others, especially those who are convinced their way is best. In explaining how we can foster greater interpersonal rethinking, Grant describes how doctors and counselors often use a technique called motivational interviewing to spark impressive rates of attitude and behavior …

I’m Back.

Hi everyone, Happy to report I am bringing the blog back to life. Where have I been and what has changed over the past nine months? A ton! More on that in the near future… In the meantime, I am proud to share that savingface.blog has been featured on Forbes.com by Negotiation and Conflict Resolution …

Heather Monahan on Sales, Negotiation, and Leadership

What’s one quick tip or piece of advice you would recommend for someone looking to improve at sales?  Don’t take a no from someone who cannot give you a yes. What’s one quick tip or piece of advice you would recommend for someone looking to improve at negotiation? The person with the least amount of …

Five years ago today I became a Sales Manager. Here are 3 things I’ve learned…

Love your people. Always avoid taking yourself too seriously and never rely on your title for influence. Be yourself, let your guard down, and focus first on connecting with your people, even if it means being silly or putting work aside for a brief moment. It’s a simple truth that people don’t care how much …