Negotiation – Saving Face

Want better E.I.? Start by understanding emotions

Much has been written about the power of emotional intelligence, including popular works by various experts such as Daniel Goleman, Chris Voss, Travis Bradberry, and others. Further, according to a 2013 study on the topic of emotional intelligence and sales, strong emotional intelligence is a trademark characteristic of high performers, especially those who can combine …

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Churchill and Roosevelt Negotiate a Quid Pro Quo

It was the summer of 1940 and Winston Churchill was waiting patiently to hear back from President Roosevelt regarding his increasingly urgent requests for war time assistance. Weeks earlier, France had formally surrendered to the Nazis, and now Britain was also hanging on for dear life. Determined to avoid becoming another one of Hitler’s recent …

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