Heather Monahan on Sales, Negotiation, and Leadership

What’s one quick tip or piece of advice you would recommend for someone looking to improve at sales?  Don’t take a no from someone who cannot give you a yes. What’s one quick tip or piece of advice you would recommend for someone looking to improve at negotiation? The person with the least amount of …

Five years ago today I became a Sales Manager. Here are 3 things I’ve learned…

Love your people. Always avoid taking yourself too seriously and never rely on your title for influence. Be yourself, let your guard down, and focus first on connecting with your people, even if it means being silly or putting work aside for a brief moment. It’s a simple truth that people don’t care how much …

John F. Kennedy – Negotiating Towards Peace

“Let us never negotiate out of fear. But let us never fear to negotiate.” When John F. Kennedy took the podium in to deliver his inaugural address in January 1961, he did so in the context of a country on the precipice of its largest direct conflict with the Soviet Union since the beginning of …

Shane Ray Martin on Sales, Negotiation, and Leadership

What’s one quick tip or piece of advice you would recommend for someone looking to improve at sales? Teach, Don’t Sell. When we SELL, we break rapport. When we TEACH, we build rapport. With more rapport, there often is less resistance. (From: The Ultimate Sales Machine, by Chet Holmes) What’s one quick tip or piece …

Bob Iger’s Two Minute Master Class on Negotiation

Recently, Disney CEO Bob Iger was interviewed on the Tim Ferris podcast, going further in depth on the lessons and wisdom shared in his best-selling 2019 business memoir “The Ride of a Lifetime”. While the interview touched on a number of interesting topics (So great to learn that Mr. Iger is a fellow Pizza connoisseur!), …

Saving Face on the Negotiate Anything Podcast!

I’m excited to kickoff the New Year by sharing my recent conversation with Kwame Christian on the Negotiate Anything Podcast. I am a huge fan of Kwame’s work and could not be more honored to have been invited on his show to talk about the concept of saving face. I highly recommend subscribing to his …

Before The Duel – What We Can Learn About Conflict Resolution From The Negotiation Between Hamilton and Burr

Before there was the duel, there was the negotiation. And it is hard to find a better example of what not to do when trying to save face and resolve conflict than can be seen in the letters between Alexander Hamilton and Aaron Burr.

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