Vegans – Masters of Social Influence?

As someone married to a vegan, I’m lucky to have a front row seat to frequent conversations about her lifestyle and the always required saving of face between differing parties. Interestingly, a researcher at Central CT State University in 2012 studied how vegans (and vegetarians) handle these exact situations with the goal of identifying the …

Seth Godin Talks Face

On Wednesday’s episode of his Akimbo podcast, Seth Godin dedicated his monologue to the precarious difference between truth and belief. He argues that because this difference is often overlooked, we have a tendency to talk past each other and miss the opportunity for real conversation.  In explaining the difference between truth and belief, he gives …

The Origin of Face

Many of us who study sales and negotiation have probably heard “always allow your customer (or buyer) to save face…”  However, rarely do we find an exact description of what this means. For this reason, I would like to share what I’ve learned about this concept and why I believe we should take an even closer …

Why I’m starting this Blog

For 10+ years now I’ve worked in various types of sales.  Like many Sales Professionals, I became quickly addicted to reading books, watching videos, and listening to audio materials by popular sales and ”success” gurus.  Thinking I had covered enough ground and looking for the next hidden advantage, I began exploring the subject of negotiation …