I’m Back.

Hi everyone, Happy to report I am bringing the blog back to life. Where have I been and what has changed over the past nine months? A ton! More on that in the near future… In the meantime, I am proud to share that savingface.blog has been featured on Forbes.com by Negotiation and Conflict Resolution …

What MLB players and owners are really negotiating about

Earlier this week, MLB owners presented their opening offer for a 2020 baseball season to their counterparts in the players’ union. Their proposed plan to start the season in July includes half the amount of games, a redesigned divisional schedule to make it easier on players and staff, as well as a number of other …

How to resolve a difficult negotiation or harmful conflict

In my last post, I described two of our social tendencies that have the ability to create and escalate harmful conflict.  Below are four powerful strategies we can use when conflict escalates to the point of peril and instead change course towards a mutually beneficial outcome. Offer a reasonable concession As counter-intuitive as it may …

Dwight and Nellie’s Dangerous Game – What To Avoid During A Conflict

Will he actually cut off her hand? While this outcome might seem far-fetched, fans of The Office familiar with the character of Dwight have been conditioned enough by his antics to actually wonder. And while he might seem crazy enough to do it, it’s the chain of events created through Dwight and Nellie’s confrontation that …

3 things we can learn from the 2 trillion dollar stimulus negotiation

Late last week, the U.S. government successfully negotiated a historic stimulus plan while under great pressure to help mitigate the economic hardship due to the coronavirus pandemic. A noteworthy outcome for many reasons, it was especially so when considering the dynamic and fast-moving conditions in which two highly adversarial parties had to come together and …

Tony Romo – Master Negotiator?

While former NFL quarterback Tony Romo was never able to secure his legacy with a Super Bowl trophy, he did just end up the highest paid sports analyst of all time, signing a historic long-term contract with CBS worth 17+ million dollars per year over the course of 10 years. How did this come to …

Five years ago today I became a Sales Manager. Here are 3 things I’ve learned…

Love your people. Always avoid taking yourself too seriously and never rely on your title for influence. Be yourself, let your guard down, and focus first on connecting with your people, even if it means being silly or putting work aside for a brief moment. It’s a simple truth that people don’t care how much …

John F. Kennedy – Negotiating Towards Peace

“Let us never negotiate out of fear. But let us never fear to negotiate.” When John F. Kennedy took the podium in to deliver his inaugural address in January 1961, he did so in the context of a country on the precipice of its largest direct conflict with the Soviet Union since the beginning of …

Shane Ray Martin on Sales, Negotiation, and Leadership

What’s one quick tip or piece of advice you would recommend for someone looking to improve at sales? Teach, Don’t Sell. When we SELL, we break rapport. When we TEACH, we build rapport. With more rapport, there often is less resistance. (From: The Ultimate Sales Machine, by Chet Holmes) What’s one quick tip or piece …

Meghan Markle – Master Negotiator?

Last month, Meghan Markle, along with her husband Prince Harry, served the British royal family with the kind of surprise notice that lawyer Rachel Zane, her past character on the show Suits, would have served her opponents in the cold-blooded world of fictional New York City law firms. This stunning fait accompli prompted the need …