How to resolve a difficult negotiation or harmful conflict

In my last post, I described two of our social tendencies that have the ability to create and escalate harmful conflict.  Below are four powerful strategies we can use when conflict escalates to the point of peril and instead change course towards a mutually beneficial outcome. Offer a reasonable concession As counter-intuitive as it may …

Before The Duel – What We Can Learn About Conflict Resolution From The Negotiation Between Hamilton and Burr

Before there was the duel, there was the negotiation. And it is hard to find a better example of what not to do when trying to save face and resolve conflict than can be seen in the letters between Alexander Hamilton and Aaron Burr.